Human information behavior and usability


In the human life every second they need information. Based on the knowledge the human behave on different types in different places. The human information behavior is about how would be the human's behavior in different aspects and within the different circumstances. We developed theoretically that started new frame works and elaborating the existing ones. The objectives that are directed to conceptual research in information behavior .there are different phases each in which developing theories and concepts that guide the research in human information behavior. In contrast rare researches are takes out without specific tasks in mind which the factors that played a role in real time environment in different situations.

The main purpose of the paper is about the usability the present paper explains the general usability frame work that has dominated discussion in the field of interaction to the computers with humans.

The information technology for the human use may take many forms from customer reactions to screens most of the applications are tested for usability at some stage in their design and it is common for usability to be trumpeted in marketing campaigns. It is clear that usability alone is insufficient for ensuring the high quality. User experiencing with the information technology.

Usability is becoming a very very desire and useful in the field of information technology, but the running methods in usability are critical to use.. Based on human information behavior theory, this research brings up 8 types of human behaviors considerations which are very near to software usage. These considerations as well as the three parts of human information behavior theory formed the framework from which our Purdue Usability Testing Questionnaire (PUTQ) is derived.


There are many approaches in which some are focusing on information behavior , In the psychological approach the variables were expressed in great detail format as to understand the structure of the database , cognitive style , the number of errors , where there are also some more dimensions were expressed on general. I.e. content, cultural background, social networks.

The main motivation for this quest for variables one is main of the remaining on is marked. If we find the one variable duty we easily understand the working procedure of the remaining one.

The providers and the users are try bring up how a human with certain psychological characteristics may express while they are searching some information or communicating with others studies.

The cognitive approach states and process played a major role in information behavior research. The human information behavior was also determined by situations in the environ meant in which a person operated and brown (1991) said that a lot amount people they are suffering in a different companies and physical environment.

Recognizing the existence of other dimensions, however does not contradict the psychological approach. The psychological approach is not to investigate what effect cognition, but to focus on how cognition affects information behavior.

There is a social approach focuses mainly on the study of social , organizational and political status and process where as when we came to the usability , the usability of an application has moved from a concern with features of an interface to address aspects of the interaction expressed in terms of human actions.

The different aspects related to usability are effectiveness, efficiency and satisfaction that are bound by the type of user. It depends on the type of the task and situation of the user.

Usability is the ease with which a software product can be used to perform. It's designated task by its users at a specific criterion. It becomes a major factor of interactive software products for millions of ordinary computer users who have never received any formal training in computer technology.

Unfortunately, no tools exist for these end users to compare the usability of different software systems. It can be used by users to help them make purchase decisions; it can be used by some third party organizations to issue usability evaluation reports for various kinds of software products in the market; it can also be used by software companies to evaluate their own products in their usability engineering processes.

Types of information behavior

Based on the behavior of the human it was divided into 4 types. In this section we easily find out how they used the information when they want to need. In this particular time we can find out the user which type he belongs. The research people easily find out how the human solve the seeking of the information. What are the ways they follow to find, it is related to Computer, Business, Education and the other fields. It a step by step process to process. He suffers from the information at first and try to collect in different ways. The final stage he prepares their own report or they earn the knowledge. Let me explain detail

  1. Information behavior
  2. Information Seeking Behavior
  3. Information Searching Behavior
  4. Information Use Behavior
  1. Information behavior: In this behavior the human wants check the sources to collect the information and he wants to discuss with their friends, whether it is a present issue or the past issue of the information. Like most the user communicates their friends as getting some result. It is not sure they collect the maximum information
  2. Information Seeking Behavior: Let me clear how to retrieve this problem. A student wants to know the details about the human information system. He is very good interest in this subject how it is possible. He has a desire but he doesn't have a basic idea of the subject. In this situation the student wants to see the alternate solutions.
  3. Information Searching Behavior: This behavior is a main stage of a human. In this behavior the human wants to check all the resources. Again we take a example of a student in the college this area the person collect the news papers and also try to gather the information. After that the information is not yet enough, next library is the best way. But the easiest way to find information is "world wide web. These all aspects the user gets an idea.
  4. Information Use Behavior: After the collecting the information he wants to turn their ideas based the knowledge what he received. Let we think it, the business man completely receive the information after that he would like to find out whether the new business what he plan to establish is correct or not. He keeps the ideas in mind. After that he discusses their friend or the experts in that particular field. This is stage human used in a powerful way. It may be compare all the ways .If it is good to the business people they start the business. The student tries to learn the subject. Like a software engineer learn their project details in the web. And the information may exchange their friends.

Basic Idea of Human Information:

When the ideas may appear in the mind, there is a problem appear in the field of the human resources. When any field of area facing troubles the research people wants to try a problem. Like the same way the research people observe the human information behavior. Will see the World all surveys give a result about information seeking. The maximum people in the world in the different sectors want to know the details. Some of the results we observe the people they are very interested to read books than search the internet. There are different ways the people they like to search the ideas, and follow their own ways.

In the area of science many of the people invent all the things. And also the field of science an technology is mainly use the information. They are really wants information inventing the people needs. After the Information Technology also play a vital role. All the people are depending on the computers now days.

These all aspects of the people, wants drive a new way of the information. From 1960's it self there are lots of surveys find out the seeking of the information. Then the idea of human information behavior came out and works to serve all fields of the people.

Use of information

The Definition in the words of T.D. Wilson "information solutions to problems, and information sources, and identified the psychological intellectual, institutional, and societal barriers to the satisfaction of needs. Studies of this kind, however, ran into the problem of defining the concept of "information need," "and Wilson (Wilson, 1981) suggested that" "information need" was not a fundamental need such as the need for shelter or the need for sustenance, but, rather a secondary order need which arose out of the desire to satisfy the primary needs".

"Ellis employed qualitative interviewing in identifying common characteristics of information behavior of researchers first in the social sciences, then in the physical sciences and, most recently, in engineering. He found that his set of characteristics applied, with some slight expansion in the last study, to all of these disciplines. (Ellis, 1987; Ellis, Cox et al., 1993; Ellis & Haugan, 1997)"

His characteristics are:

  1. Starting
  2. Chaining
  3. Browsing
  4. Differentiating
  5. Monitoring
  6. Exacting
  7. Verifying

In the above characteristics we will understand compare to a daily life. Example in a college newly admitted student wants to know the details about the rules. He will meet the seniors student are lecture that is called stating. That information may share with their friends that is called chining, after that they directly finding the information it's browsing and compare the information what he get through browsing and from senior this is differentiating. Observation we called as monitoring. We try to express when the information needed. It is an example for exacting and finally verifying means to check the entire information in a particular order.

Approaches in the human Behavior

Maximum research in human-information behavior has given an importance on a single dimension—either the psychological or the social—although a few researchers have considered these two dimensions together in a single study. The psychological approach focuses fundamentally upon attributes of the individual and examines psychological motivations for information behavior that carry across contexts or are independent of context

In this concept we have 3 types of approaches

  1. The Psychological approach
  2. Social approach
  3. Multidimensional approach

The above all approaches are the different areas of collecting the information. The psychological approach is concentrated on the human mentality. And the social approach was totally works on the social and historical information. Multi dimensional means it covers all areas means different fields connect with approach.

Theoretical framework:

Past 20 years the people of different platforms they are showing the interest in the field of the human information behavior. In advanced the users are increased to develop the skills through the Human information Behavior. This interest is used to develop the field. Human information behavior has experienced a growth in a theoretical development, it also discovered new conceptual frame works and enlarge on existing one. The people having a lot of question when they study.

What factors or variables are taken. To clear all the ideas of the people some of the investigators tested the factors of affected the Human information behavior or not like that they try to investigate. Some others contemplate which ideas play a vital role in this area. But very few researches carried out the variables in mind. Whatever it is we don't have the exact idea or problem with lake of information what is mainly affected to the human. The factors which is widely used.

Clearing the problems of organization are different areas in the business we introduce the multidimensional approach for the clarification of the above doubts. And the multidimensional approach gives good ideas to cover these problems. The study employed a naturalistic approach and focused on several dimensions simultaneously, rather than on isolated factors or variables. It pointed to a variety of factors that influenced the information behavior of the users involved. While the results of this single case cannot be automatically generalized to other contexts, the study demonstrated that these factors belong to various dimensions. Moreover, these dimensions interacted with one another.

In world there is a lot of products released in a day. But how many products receive the best rewards from their customer. But every product have their own specialties but user like only some products. Based on the user needs we can say that what usability is. Now the company try make a report how much percent the product reach the clients. They try to follow some phases in order to reach the effective quantity.

Evaluation of usability is thus conducted by having representative users interact with the design in a suitably task-oriented fashion while evaluators record such data as is used by the user after facing the same problem in the same area. While this operational approach is highly grounded and suitable for quantification, there are several problems that have never been fully resolved by usability engineers.


In world there is a lot of products released in a day. But how many products receive the best rewards from their customer. But every product has their own specialties but user like only some products. Based on the user needs we can say that what usability is. Now the company tries to make a report how much percent the product reach the clients. They try to follow some phases in order to reach the effective quantity.

Evaluation of usability is thus conducted by having representative users interact with the design in a suitably task-oriented fashion while evaluators (also known as usability engineers) record such data as time per task, errors, and user attitude. While this operational approach is highly grounded and suitable for quantification, there are several problems that have never been fully resolved by usability engineers.

While evaluating some software's or some new products it is not easy to prepare. The development people may interact or communicate their needs and they try make a product which reliable to the user .Usability also having different steps to forward. It is not a single process. The research people try to know the human needs after that they have to discover the project after that they check the efficiency of the product. They gather the information in a particular way and again they discuss with in organization people to modify the product. We have some of the examples used in the process of the usability. The levels beyond the usability are:

Client experience can be come out of as existing at three levels:

  1. Process
  2. Outcome
  3. Affect

The usability is not enough to clarify all problems. The usability may develop different models and ideas then only it exactly reach. I know that it is not possible in any field. It is learning in a day y today life.

'New' ideas of user experience in the usability are

  1. Aesthetics
  2. Perceived usability
  3. Learning over time
  4. Cognitive effort
  5. Perception of information shapes
  6. Intention to use
  7. Self-efficacy


In this paper human information behavior is explained completely that how the human information is important in different areas like education and research also in business. What is the main use of information, how to overtake the problem while finding the information .It Completely illustrate the Approaches like social, psychological, multidimensional also the types of the behaviors information behavior, information seeking behavior, information search behavior, information usage behavior. Framework and usability and how it work. When the usability completely get the success. How the organizations use and follow the subject all purposes of the paper we discussed.


Human information system is dominating subject now a days in all the area of the people. We need to develop more models. One dimensional approach is dominated human information. We believe that the other models and the cognitive model will help us to completely get the rewards of the people. The usability and validity problem it give clear explanation in theoretical and experimental way and also it explain different software products how we use usability. And we believe that all the areas the human information is well developed in a short period of time. It their framework and models like cognitive model and other areas of usability.


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