Professional Skills for a Manager


Manager is the connection between the upper administration of the organization and the other internal and external stakeholder of the company. In routine business operation like purchase, sales, quality check, suppliers interaction, dealing with external client these all activity look after by the manager who takes decision on behalf of the management at the front for the profitability of the organization. Manage is the centrally focus on the business but he also look all the process of the business with his skill and knowledge and complete his or her task as per the organization goal.

Increasing duties of the managers demand more upgrade and skill development to perform well and retain organization in competitive world. For that manager has to enhance his or her personal and professional skills.

LO1 Introduction of the skills:

Personal Skills:


There have been major and regular educational and trial researches in context of organizational performances by the management expertise. All these exercises done to discover the factors related to the organizational performance aim to indentify to figure out the previous circumstances, operations and developing states that level the development of receiving productive organizational activities. One of the factors which are expanding as the main disturbing facet in making the advancement of organizational accomplishments and development of leadership.

Introduction to Leader / Manager

The managers tasks are wide ranging and versatile hence they must have detailed skills to be able to take out their duties precisely. One of them is the combination between the organization and the employees. He has to lead the employees and the organization in several ways. Due to this reason, the subject difference between the managers and the leaders has been the theme of the strong debate since last several years. The administrators carry out the operations as per the policy and operations structure while the exclusivity is the main characteristic of the leader whether it is connected to stratagem plan or its implementation. The manager plays the preeminent role for preserving the companys policies and sensation rate while the leader plays a part in developing all these. The areas of the focussing for managers are functioning layout and its construction, while for leader it is the employees. The leader emphasis on favourable chances whereas for manager it is the base. Focus on commencement is the leaders quality while duplication is the managers.

Before sometimes the leaders and the managers were differentiated by these disputes but now a time the picture has altered as the managers have to seize all the qualities of the leaders along with discarding of the skilful managers. In the present cut-throat situation, the manager commands to lash out the creative and achieving targets on behalf of the organization and have to make plans for the active process to be able to complete them later on. With all these calculation in the essential skills for the managers, they have to improve different experts as they have to take on various tasks such as the planning, managing, leading, mentoring, facilitating and controlling of the employees and the tasks.

Professional Skills:

  • Time Management
  • Nevertheless time management might be considered as personal skill, allowing for its complete value in progress multi tasking age it is now measured as professional skill. Time has been one of the most valuable things that the human beings have and the importance of it is mounting day by day with the rising value of resources. Whenever the person uses his or her time logically and effectively, they move up the probability of success radically. The value of the time adds more for the managers who have to carry out a variety of operations. The flourishing administrators do not waste the time for any redundant act but spend their time in a way that they achieve something in terms of awareness or skills even from their leisure activities.

    To make use of their time in a preeminent way, the first task the managers need to do is the faultless estimation of their overall amount of work and next to it is to decide the precedence of them on the bases of their importance not only in perspective of their nature but in situation of its order too. It has been seen several times that the administrator had discharges his faithful actions in operations but did not find any momentous result due to the need of skilfulness of examining of being more important. Along with the importance of the lettering and order of tasks the managers must identify their own capacities and the areas of their strength and weaknesses. To be aware of his or her own special qualities, the managers must have the suggestion about their intrinsic personality which is the main drive following their behaviour. Such identifications are critical as no affair how much professional you are, the special character leave their impression on the price and the habits of achieving the tasks. Hence the administrators must recognize the best time in his operational schedule when he performs the finest which undeniably should be out of danger for the most important task.

    Along with the estimation and the importance, the activity the talent must be accomplished by the managers is the delegation of the tasks as it has been very important in current business scenario. The managers must have the capacity to discover the natural and developed abilities of the employees in order to moderate the preeminent appropriate work for them which are actually important to improve the presentation standards of the employees and the association as well. Delegation of the labour must be made to meet the needs of the job which occasionally might be fragment of the complete process.

    With solitary thoughtfulness of all the abilities connected to the time management, the manager succeeds in attaining the organizational and the special targets.

  • Running Meetings
  • Meetings now a time have become ingredient and package of the companys activities as to arrange the business activities, on many events the effectual communiqu involving the unlike stakeholders is to be expected. One of the preeminent communication equipment from business point of view is the meetings and for this reason it has been in enormous practice in business world. When the task becomes significant, the capability to do that also becomes essential which is correct for the ability of managing meetings too. Expertly directed meetings attain many targets such as save time, produce the definite communicational surroundings, improve the obsession between the members and the most is work out the inconvenience. The importance of the meetings has been proved by the conclusion of the surveys also which have recognized its effectiveness relative to other communication equipment such as the emails, letters or telephonic conferences.

    The nature of the meetings are eminent in two ways; Planned, Unplanned. Planned meetings are meant to follow planned agenda and other measures such as minutes, decision of chair etc. whereas the unplanned meetings used to be efficient in decisive situations hence they are not supposed to follow the actions. Expertly conducted meetings attain many targets for managers such as communicate the information successfully, promote the advantageous and frank opinions, and cautious decisions. As the decisions taken in the meetings frequently have the popular consents used to found valuable implementation. When the meetings are planned for tactical discussion the importance of the meetings severely improved as the decisions taken in it will influence the organization for longer time. For instance if the meeting is arranged for discussing the alteration plan of the current product series, whatever the result of the meetings are, will be crucial for the organization for the organisational presentation for longer time. With all these implication taken in deliberation, the manager must ascertain the information furnished the advice of the members and the practical and independent decisions.

  • Giving Presentation
  • At the period of practising the arrangement, the intention of it must be patent in the managers observation. Along with the intention he or she should have definite plan of the essential information associated to the matter to encourage the audience. The manager must engage the spectators and excite them to observe the matter and induce them with his or her understanding.

    With definite understanding about the matter and the spectators the manager must gain the sketch and the complete awareness of the matter and systemize them. The impression of the appearance could extend by connecting the encouraging audio video devices such as overheads, Power Point, handouts, smart board etc. Prior to the presentation, the effectiveness of all these apparatus is very crucial to flow the presentation effortlessly. While addressing the records of the people and holding their concentration anxiously is the understandable feeling which can be conquer by the previous practicing of the presentation and detail study of the matter.

    All these practises are crucial for achieving concentration of the spectators for which the another noteworthy exercise to be completed to sustain eye to eye contact, positive body language and patent delivery of the speech. To improve the listeners participation with the presentation, they must be provided the chance to clear their questions and their understanding. For instance, if the presentation is being completed about the alteration in the organizations active stuff the host must give the specific idea about the features to be distorted, impact of the alteration in manufactured goods and on marketplace in front of the spectators composed of the distributors and retailers. All this information can be transmitted in exciting way with the help of power point presentation, by using smart board, marker pen etc. If the presentation is done with expertise will permit the manager in mitigating and setting up the alteration in provider sequence.

  • Managing Stress

It has been renowned truth that the managers have to carry out miscellaneous and versatile jobs which many times lead them to the hectic situation. There may be the private or professional issues accountable for the stress. If the manager is passing through the stress, there may be the possibility that the stress will flow on inferior level and will produce the dilemma for others which jointly affects the organizations presentation. In natural situations the pressure used to be urbanized in the type of position where the manager is burdened with responsibilities, the assistants negligence or the lack of consciousness, damaging professional surroundings or intended corporeal or psychosomatic diseases are disturbing him or her. The managers inborn lack of enthusiasm also causes the hassle.

Despite the fact that the stress is ever more attractive a piece and package of the Persons life, it is the individual who had establish the habits how to prevail over it. To rise above the trauma, the manager must build up the type of personality which Experience pleasure in difficult tasks and accommodate with any helpful or harmful Circumstances. The ideal estimation of the circumstances and appropriate essential measures to manage with it helps a lot in refrain the state of affairs which is the aptitude the manager must grow.

Internal and External Relation of These Skills and Managerial Responsibilities:

The managers should require being skilled of the four vital professional talents which can be finished in a lot of ways. Performing them in routine professional training will facilitate to receive proficiency in that. For any growth, the restructuring of the foundation where anything is bound to be developed is extremely essential. The condition of the foundation means the recognition of his or her strengths together with favourable chances and fault along with fear as well. To measure all these features the SWOT scrutiny is the preeminent implement. Numerous organizational areas such as delegation, employment, technological proficiency, setting deadlines and achieving goals are the areas where the managers need to be faultless in scheduling and carrying out as all these talent would carry plenty of accomplishments from character point of view and organizational point of view as well. Time administration is the most important ability which helps the manager to expand all three others and which is the key factor of all three areas. This can be illustrated by example as, for giving outstanding presentation, exact recognition about the matter and the spectators along with the entire information of the theme and the most significant the achievement of the presentation within its time boundary are the critical apparatus. For completing the presentation in period, all the stages of it should be completed within time boundary too. Participation of the learning of the precedent and others processes, ridicule presentations, audio - video technology etc. smoothens the method of elaborating the presentation ability. All these might be familiar as the opportunities or the intimidation whereas the victory or the failure in controlling the time lines associated to the power or fault.

In command to improve the abilities needed for running conference the manager has to be capable with time organization and presentation ability as both of these are constituent of the meetings. Sagaciously and earlier intended consideration, precise supposition for the participators, material surroundings of the position of the gathering are the areas which can be healthy in favourable chances and the intimidation whereas the ability in using the time effectively and proficiency stage of the presentation ability can be documented as the power or fault of the manager. Leadership qualities have turned out to be one of the necessary apparatus of the managers personality which will assist him or her in controlling in excess of the meeting. To get hold of the ordinary and productive outcomes from the meetings, the manger must go throughout the prior meetings accounts and expand appropriate programme.

To expand or carry out the stress management, the individuals tough and frail qualities are more applicable than the favourable chances or intimidation. The manager who is expert in rest of the three skills can control effortlessly of being at distance from the stressful circumstances. Developing the improved considerate with the importance of rank by applying welcoming approach, perfect time management, giving the due importance for recreation, supervising human resources efficiently the manager can keep away from the stressful circumstances.

LO2 Personal skills audits and learning styles:

On the bases of education method evaluation I initiate that all my characteristics are similar with the one of the pragmatists. To attain my aim of rising as an expert manager, I need to develop or improve the fundamental skills such as Time Management, Running Meetings, Giving Presentation and Stress Management and all the pertinent skills necessary to develop. To proceed in the procedure for achievement of my purpose, my own positive attributes which I propose to improve and my activities to reduce the imperfection of my spirit will make me stronger. The managerial abilities have been considerably associated with the organizational performances hence the expertise in all these has only been the criteria of being the flourishing manager.

My personal depressing behaviour such as lack in many areas such as persistence, skill of delegation, friendly and unlock approach for others etc. are the genuine obstacles in my pathway of growth. I have got a routine of interfering in others matter. Due to all these natural imperfection, the product converts in lack of enthusiasm even though the significant amount of the assets have implicated. All these unnecessary qualities must be transformed into the productive ones. Along with these imperfections, there are many encouraging qualities which can assist me in succeeding my objective such as premeditated appraisal of the alternatives, concerning different techniques and procedure in performance which must be urbanized more. In order to expand the ability of time management the most essential part is to be served purposely and describe the ultimate goals and the self inspirations for subsequent in achieving them in priory set-up time lines.

As in existing business circumstances where the presentation of everything has been the excellent constituent of it and so for managers it is the region where he or she must be capable. In my case I have apparent that I do acquire essential ability for the presentation but I want to improve their levels and shine them further. Eagerness of adjusting new theories and way of seeing along with the technology are the tough features of my spirit which I will utilize in developing my presentation aptitude.

Some of my characters imperfections such as tendency of refraining others estimation and physical sensation which generally mount due to bit unreal thing which can be an obstruction in the growth of the presentation ability must be drag downwards. Further, I need to be specialist in leadership virtues which helps the domineering persons and circumstances and expand the careful approach in place of the careless which I acquire.

In business globe the manager has to move towards many issues, which he can effortlessly grip with the use of inventive meetings. Two imperfections of mine; inability of delegation, result applying individually are the utmost obstacle in the way for building up this ability. Additionally, a bit self selfishness which draws me to ignore others opinion and superior stage of eagerness do not let me achieve something in grabbing systematic concentration of the members of the meetings. Further I need to be acquainted with which other areas can influence the meetings unenthusiastically and accurate them with appropriate preparation.

Ignoring others unproven beliefs and sensibility and their activities and extremely irritated personality are my imperfection which can cause the remarkable stress for me. All these spirit imperfections will appear in the way of the growth of other three abilities in one or other way and will cause the incidence of the additional pressurised circumstances. Rising stress never can be the perfect circumstances for any type of individual or organizational development. Opposing to that I used to believe estimate the entire probable options carefully which is one of my power which can assist me in identifying the preeminent alternative and decreases the anxiety. I will have to be centre of attention on the growth in being weak and growth of the strengths for bettering the managerial skills.

On the base of the assessment I completed to find the power and weaknesses which all can influence each other either confidently or harmfully have possible to prove an obstruction in my vocation development path. So they must be treated in accurate way to make the procedure of expansion even and effortless which will be completed by the development plan.

LO3 Personal Development Plan:

Intended for personal development plan the appliance of SMART is sensible. The expansion plan I have planned is mostly based on the answers which originates with the aid of learning approach and learning skills survey.

Plan for Development in Time Management:

In favour of the manger, the greatest significant task is the activities of the organizational goals in predefined time restrictions. In order to be capable in delivering such success time management is the extreme required skill. Being a practical person I used to be fine enough in resolving on logical basis and completing targets and on their ground, I can describe design of active process along with the resolving time boundary for individual job and the entire project. The most important dispute in front of me is the expansion of delegation capacity. I need to recognize how to distinguish the persons according to their abilities and assign them jobs consequently. Success in allocation will direct the circumstances to achievement of our aim in time restrictions. In this sketch, my inbuilt pragmatist merits of applying the different options by connecting various methods which will facilitate me.

Improvement of ability which makes me possible to acquire the preeminent within the existing time is my one of the most significant aspires of this plan as being a realist. I enormously am deficient in this skill. As the manager have to be sufficient smart to determine the preeminent contribution by developing commitment and the abilities of the subordinates I also have to build up in this area. In command to do this rehearsal efficiently, I will have to fling out my imperfection which power me to ignore others continuation at the same time. One additional thing I require to do is to translate my flaw of irresponsible approach in the direction of the job in the ability which makes me possible to do sharp thought of all the circumstances and decide the suitable alternative. This ability will stop me from the choosing and implementing unfortunate strategies.

Plan of Development in Presentation Ability:

As with its obvious implication in business implementation and expansion in existing business state of affairs, it has been predictable liability for the manager as he or she will have to make arrangement now and then to create recognizable to the stakeholders and exterior connections with the managements decisions, modifications or organizations upcoming plans.

With the aid of natural pragmatist ability there is elevated range for expanding towering abilities of the expansion of the presentation ability. Despite the reality that the region where I require to improve the ability of successful communication. In my faultlessness arrangement, I have determined to engage the dedicated contribution in workshops, seminars and group meetings having note making of noteworthy matters. Participation of diverse advance audio video effects in ruling the draw backs of the arrangement and rehearsal of summarising the facts or other objects interrelated to the topic of the presentation is helpful to improve topic proficiency.

Plan For Conducting Effective Meetings:

For the capability that narrates to the knowledge transmission of meetings I need to focus on different features. The inborn pragmatist power for resolving ideal objectives that can assist me in framing perfect and suitable things to be done. It has been obvious that I will require getting better my natural imperfection of undertaking interferences and eagerness approach to complete the meetings in predetermined time restrictions. With expansion of the asset which will motivate me to look upon the others continuation and estimation, I will be capable to clutch the concentration of the folks which ultimately aid me in maintaining grip over the meeting.

Plan of Improvement for Stress Management:

In command to improve the extremely vital time administration ability, I have occupied different methods between the utmost is the reasonable delegation. For example as now I have been proficient to recognize the person having sound technical or technological information or the individual having improved assessment power or the individual who is outgoing person and can assist in completing outside deals. I can make use of these whole subordinate in the appropriate works. I can engross the subordinates facts and information for delivering paramount presentation. With escalating rehearsal of improving inbuilt impatience and self egoism, I will be able to compatible with different persons and situations which ultimately offer me quiet psychological state. Along with all, as now I appreciate the assessment of the recreation and fitness more intensely, I devoted the necessary instance for this performance also. Although there is a significant range in developing the abilities which are necessary for flourishing arrangements and assembly.

General Plan for Acquisition of Four Skills:

Considering the investigation of SWOT and SMART for urbanizing the enhancement of plan, I want to alter by totalling some additional benefits. I will have to improve my technological awareness in order to engross advance technology in my arrangement. Dealing with the strongest challenge for me of delegating responsibilities, I found problems from time to time while several cases delivered the efficient outcome. Hence more rehearsal for recognition of other persons abilities will supply me enhanced outcome. With this outcome, I have determined to take the aid of the planned and dependable information for recognition of the persons abilities; proficiency and the precedent experience of the individuals which I believe will facilitate me to achieve the required level of this ability. All these rehearsal has urbanized me personally and professionally including boosting my confidence level.


Taking the support of the conclusion derived from the knowledge style and study skills audits to turn out to be a proficient administrator, I will have to increase my strength and overpower my imperfections in well controlled manner. The faultlessness sketch plays a vital part in the procedure of gaining the chief professional skills. By operating SWOT and SMART analysing diligence, I arranged the appropriate foundation for the expansion of the strengths and eradication of the weaknesses.


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