Gibb's Reflective Model

Gibb's Reflective Model Template 2

I am submitting this reflection to provide evidence of…

Description: what happened?

I was in the in-patient section of the x-ray department. One of the radiographers told me to go and look after an old lady whose x-ray had been done. She had asked her to wait until she had checked her x-ray, to know if it needed to be repeated. I went to the room and I saw the lady, she was lying on the table and she was crying. I asked her if she was okay. She replied she was worried about what we were going to do with her. She was so scared. She also couldn`t hear properly.

Feelings: what were you thinking and feeling? I was so upset for her, even a few days later I was thinking about her. I felt irritation and discomfort for her.

Evaluation: what was good and bad about the experience?

The good thing was that I explained to her that this is only is an x-ray of your pelvis and you don`t need to worry.

The bad thing is that I could not do much as I wanted.

Analysis: what sense can you make of the situation?

I found the experience cheerless, because I don't like to see elderly people suffering.

Conclusion: what else could you have done?

I could have been with her and talked more to her. However I explained the circumstances to her, and I think this calmed her.

This assignment will describe the important incident from psychological point of view. The essay is divided into four main sections. It will first recognise stress and fear. It will then go on to establish the facts that elderly needs more support. The third part will explain how to find the solution and deal with elderly patient. Finally, some conclusions will be drawn which will summarise the patient`s needs.

This essay is about an old lady who was crying in the radiography department. First of all it is important to establish why she was crying? The causes for her crying need to be identified.

Individuals are exclusive, so as a professional radiographer it is our responsibility to recognize their concerns or worries. Considerate her emotionally and being able to identify causes of stress and locate the way that we can decrease that. It is essential elderly patients are in the stage in life where they possibly will lose a partner and feeling alone and no-one else. They might have retired and thus be required to create a change in their existing conditions and financial managing or being dependent on somebody. The old lady who was in the x-ray department can be one of those patients that experiencing stress, anxiety and fear. She might think of being forgotten or fear what might be happening next. Also she might feel very anxious or fearful.

Radiographers need to have the skill to identify and support a patient through this stressful period, and to do that they must have a clear understanding of patients and their concerns, knowing stress and coping with stress and effective communication skills.

Therefore first thing which can be done is make a connection between them physically and emotionally. To start an effective communication the patient must be given necessary information and instructions. Ask for them and then try to explain the procedure. Body language and eye contact have the most effect on communicating with them.

Allow extra time for older patients. Keep away from distractions. Patients want to feel that the radiographer has given them enough time and understand that they are important. You need to sit face to face. A number of elder patients have vision and hear failure, and reading lips may be important for them to receive the information exactly. Sit in front of them may also decrease distractions. These easy works send the message that what should be asked them and what they will replied to you is important. Have an Eye contact is one of the most express and great form of nonverbal communication. It will let them know that they are interesting and they can belief the staff. You need to speak clear and slowly, so they can understand you. Give them chance to ask you question. At the end of your job say good bye to them in nice way. (Robinson, White and Houchins 2010)

Older and disabled people are the two groups in society that needs to have more care and attention. Thirteen percent of people over age of 65 require some form of informal care. (Rowlands 1998). Communication is important to give instruction and ask for information and recognise patients' emotions. Allow and give the time to them to speak, and listen to them. Let them know that the staff are there to help them.


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Belykh,s.(2009), psychologytoday at:,(accessed 4th march 2010).

Abne ,M. D,C,Croton, (1992), Doctor-Patient Eye Contact,Dynamic Chiropractic ,New York,- January 3, 1992, Vol. 10, Issue 01 at; 06th March 2010). By Vishal (2006)

Stress Management for the Elderly,at: 10th March 2010).

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