business communication in england and wales



"Lloyds Trustee Savings Bank" bank is one of the four biggest banks in the United Kingdom. Lloyds TSB was created in 1995; right after Trustee Savings Bank (TSB) agreed to merge with Lloyds bank. (Lloyds Bank was founded in 1765), (Trustee Savings Bank was founded in 1810). The company runs its business in England and Wales as Lloyds TSB and in Scotland as Lloyds TSB Scotland plc. Across the company and other companies controlled by Lloyds, Lloyds offers many kinds of overseas banking and financial services. There are 3000 branches of Lloyds across the United Kingdom, and international business of Lloyds roughly contains 500 offices in 47 countries, such as Japan, Brazil, United States, Canada and Australia. The company at the present rose from a merger of Lloyds and the TSB Group, a target that upgraded the company to its current position as the second biggest and most known bank in Britain.

1.1. Services

Today, Lloyds TSB is one of the world's largest banks and owes 353 billion pound sterling and holds nearly 70,000 employees within the world. Lloyds TSB supplies its customers with wide variety of international banking services to personal and commercial customers, such as shown below:

Personal (Retail) Banking - means banking in which banking institutions carries through transactions directly with consumers, rather than having other companies or banks in the middle. Offered services are: checking accounts and saving accounts, personal loans, mortgages, debit cards and credit cards etc.

Business (Commercial) Banking -is a type of financial intermediary and a type of bank. It can also be called business banking. Commercial banking is sort of banking that supports saving accounts, checking accounts, money - market accounts. Commercial banking could be sorted same as retail banking, which supports the financial services straight to consumers.

Private banking - is another type of banking, which is provided by banks to private more customers' investing fairly large amount of valuable things at investment and different financial services. The word "private" means - it's more personal and private for customers than in business or retail banking. The private banking sector provides many kinds of services such as savings, wealth management, inheritance (obtaining something from someone who passed) and tax planning for customers.

International Banking - is a financial entity that offers financial services, such as payment accounts and lending opportunities, to foreign clients. These foreign clients can be individuals and companies, though every international bank has its own policies outlining with whom they do business.

Investments - means spending money on valuable things or processes which can produce more money back with interest in particular period of time. Depending on the ability of capability and the purposes of the persons or the companies that are making the investments can be seen as the level of investment. Usually, in fact, it is affected by the investor's risky curiousness

Basically, an investment which is more risky offers a higher income. Investments normally made at listed companies' stocks as well as within in mutual funds (Mutual funds are huge amount of assets that controlled by investment company, they offer investors a lot of types of goals), in initial public offering (alternatively not fluctuated on the stock market), in pension funds (a fund set up by company to pay the pension benefits to people who used to work for the company but has retired at the present), in insurance sector (promise to recover assets in case of loss or damage) and with banks in many different cases. In addition, monies invested to buy other firms or companies as well as handling a stake control in other companies is sorted as investments.

Insurance - exists because risk exists. It is possible that anyone could become a victim of theft, fire, car accidents, other injury accidents, sickness and so on. We may face risk at home, outside at work, in a car, whist travelling, in the hospital or anywhere at any time. Insurance in economics is used to recover or protect the assets in case of their loss or damage. An insurer is a company selling the insurance; an insured or policyholder is the person or entity buying the insurance. The insurance rate is a factor used to determine the amount to be charged for a certain amount of insurance coverage, called the premium. Risk management, the practice of appraising and controlling risk, has evolved as a discrete field of study and practice.

Types of insurance:

  • Auto insurance
  • home insurance
  • Health: life, accident, sickness and unemployment insurance

Consumer credit and card services - a debt that someone borrows for the purpose of buying goods and services. All these purchases are made by credit cards, circle of credit and loans. Consumer credit service is basicallythe amount of credit that spent by consumers to buy goods or services which cannot be invested, and these are consumed andwhose valueappreciation goes dramatically down.They can be: education, recreational vehicles (RVs), cars and yacht andtrailer loans butthe debts that taken to buy real estate on investment accounts is not included. Such astaking a mortgage to buy a house is not consumer credit. However, the 42 inch television you purchase by your credit cardis consumer credit.

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