Plaza hotel Manager

A good leader will always make a good manager

1.0 Introduction
1.1 Background

1983 November, at the Plaza Hotel in New York City, Microsoft Corporation properly announced Microsoft Windows, a next-generation operating system that would provide a graphical user interface (GUI) and a multitasking environment for IBM computers. That same November in 1983, Bill Gates showed a beta version of Windows to IBM's head honchos. Their response was lackluster probably because they were working on their own operating system called Top View. In this famous and leading company leader founder and manager is great Bill Gates. According to his activates his leadership qualities leads him to be a good manager.

1.2 Aim

The purpose of this report is to evaluate the efficiently and effectiveness of a good leader and a good manger. How this goo leadership qualities and activates leads to be an effective manager who can face any problem with a positive mind set. Like Bill gates done this in the past and showing it to the world how effective his performance can lead to a profitable company

1.3 Scope

The report assesses the qualities functions and characteristics of a good leader and a manager. Management functions are planning, organizing, controlling and leading. One of the main function is leadership it means manger must be a leader to fulfill his every qualities and complete the job well.

2.0 Who is a manager?

A manager is a person who establishes planning and direction for the group and individuals work, observe the work and take corrective steps when it is necessary. A manager can direct the worker directly or a manager can direct the supervisor to direct the worker towards the goal. To gain the goal it is very important to have a good manager. In large companies manager just give the direction. A good manager can direct the employees properly and correctly to the goals. A manager must have the power to motivate the employees about their job and a manager has to know that the workers who are working for the company they are happy or satisfied about their job. A manager can hire fire or promote employees. In a word manager is a person who manages or makes plan for a companies gaol, organise the plan, lead it properly and control the worker.

There are four functioning in management and a manager has to maintain that function. Those are: planning, organising, controlling and leading.

For an organisation planning is most important part. Without planning or set the goals a company can not run. A manager has to establish a good plan for the company. Manager has to collect information about the organisation and then determine or set the goal.

A manager has to organise the companies' people and the resource. Managers have to know how many workers need to complete a work and amount of resource need for the work. It is a duty of a manger to maintain balance between workers and resources.

Leading means lead the worker towards the work and manage means manage the worker for the work. In leading leader motivate the workers and worker follows the leader but a manager manage employee to finish a task in time. To finish a work a manager need to be a leader also.

The controlling function means observing the worker. If the workers are not in right direction then put them in right direction. It also means manage the worker to work in a proper way or direction to meet the goal.

There are five types of manager. Those are: general manager, financial manger, Marketing manger, human resource manger and operation manger.

General manger organise a plan, control, and lead an entire organisational goal.

Financial manager organise, plan, lead everything about finance. Collecting money and pay money is financial mangers work.

Marketing manger plan, organise, control, and lead products research, development and advertising and so on.

Human resource manager organise, plan, lead and control the employees. Hiring employees, training them promote them and so on.

Marketing manager concern about how to serve better service to the customers and do the changes according to the demand and sales.

3.0 Who is a leader?

Leaders are rarely chosen by elections. People with admirable, desirable, and consistent behaviour inexplicably rise to leadership. These select people have certain characteristics that help people to recognize them leaders. Amongst these are confidence, morality, discipline and respect.

Oneimportant quality of a good leader is confidence. When a leader believes in him, others will follow suit. Leaders cannot expect others to believe in them if they doubt themselves or the decisions they make. In addition, in order to lead, one must have a sturdy set of moral values. A steady set of values will always be a reference when one is faced with tough decision-making. People should be able to predict how their leader will react to certain situations because they know what creed they live by. A leader with moral values gives those who they lead assurance that the decisions they make will be desirable ones. Another trait that a good leader possesses is discipline. Leaders must be able to first discipline themselves and then those who they lead. With little effort, a leader should be able to put others on the right track. Finally, all leaders need respect: respect for themselves, respect for others, and most importantly, respect from others. A leader with no respect is no leader at all. People adhere only to those whom they respect; therefore, a leader must earn the respect of others through consistent and continue accountability. Any person who has these traits (confidence, morality, discipline, and respect) possesses the keys to leadership. It is their choice to use them effectively or not to use them at all.

3.1 Qualities of a leader.

In life some people are cut out to be leaders and some are not. In the books Old Man in the Sea, A Raisin in the Son, and Lord of the Flies, have characters that show leadership qualities. My definition of a good leader is someone who does well for people and guides them in their ways. The characters from Lord of the Flies that I think have leadership qualities are Ralph, and Piggy. I think Ralph is a leader because he makes good decisions, and I feel Piggy would be a good leader because he is so intelligent. Santiago from Old Man in the Sea shows good leadership qualities by always staying positive. And Mama from A Raisin in the Sun is a leader because she is so fearless. The one quality that I think makes me a good leader is that I am outspoken and always listen to what other people have to say.

What are the skills that make a good leader? Good leadership skills are demonstrated by the way the leader operates. The functions of a leader are the aspects that get the necessary results and productivity. This article defines some of the functions of the leader

Different functions of leaders

1) The leader is the top coordinator of the various activities of the group. He is responsible for the execution of the policies.

2) A leader is expected to be the source of readily available information and skills.

3) The leader should be the controller of in-group activities.

4) To frame and formulate group goals and policies.

5) A leader serves as an example to the group as how they should be and how they should do.

6) He is looked upon as a father figure to whom the groups look upon for identification for transmission for feeling of submissiveness.

7) The leader serves as ideologist for the group. He is the source of beliefs for the group members.

8) A leader serves as planner about the ways and means by which a group could achieve goals.

9) A leader is the representative of its group to other groups for external relation and communication.

10) A leader has the power to give rewards or punishments to the group members for their work.

4.0 Bill Gates

William (Bill) H. Gates is chairman of Microsoft Corporation, the worldwide leader in software, services and solutions that help people and businesses realize their full potential. Microsoft had revenues of US$51.12 billion for the fiscal year ending June 2007, and employs more than 78,000 people in 105 countries and regions. In 1973, Gates entered Harvard University as a freshman, where he lived down the hall from Steve Ballmer, now Microsoft's chief executive officer. While at Harvard, Gates developed a version of the programming language BASIC for the first microcomputer - the MITS Altair. Under Gates' leadership, Microsoft's mission has been to continually advance and improve software technology, and to make it easier, more cost-effective and more enjoyable for people to use computers. The company is committed to a long-term view, reflected in its investment of approximately $7.1 billion on research and development in the 2007 fiscal year. In addition to his love of computers and software, Gates founded Corbis, which is developing one of the world's largest resources of visual information - a comprehensive digital archive of art and photography from public and private collections around the globe. He is also a member of the board of directors of Berkshire Hathaway Inc., which invests in companies engaged in diverse business activities.

Gates paid special attention to recruit and retain the best talent in the software industry. He believed that the recruitment of talented software engineers was one of the most critical elements in the software industry. Gates looked for a bundle of attributes in recruits. These included the capacity to grasp new knowledge quickly, the ability to ask probing questions, and deep familiarity with programming structures. Though a great number of potential recruits applied for jobs at Microsoft, Gates assumed that the best talent would never apply directly. Consequently, Microsoft's HR managers had to hunt for the best talent and offer.

Gates transformed Microsoft from a $1 million company in 1978 to a market leader in the software industry with revenues of $28.37 billion in 2002 (Refer Exhibit V). Even though Microsoft was the market leader, Gates felt that the company should not become complacent and that it should constantly reinvent itself. Although many analysts appreciated Gates for his visionary leadership and invaluable contributions to the software industry, he was also criticized for several reasons. The critics argued that Microsoft was not an innovative company. They said that Gates reformed existing products to satisfy customer needs instead of inventing new ones. Analysts also argued that Microsoft's overwhelming market share was a major impediment to innovation in the software industry. Microsoft was not just the market leader

5.0 Conclusion

By definition, managers have subordinates - unless their title is honorary and given as a mark of seniority, in which case the title is a misnomer and their power over others is other than formal authority. Leaders do not have subordinates - at least not when they are leading. Many organizational leaders do have subordinates, but only because they are also managers. But when they want to lead, they have to give up formal authoritarian control, because to lead is to have followers, and following is always a voluntary activity.

6.0 Charts
6.1 Table 1








Leading people

Managing work











Sets direction

Plans detail





Personal charisma

Formal authority

Appeal to



















Excitement for work

Money for work

















New roads

Existing roads





What is right

Being right







7.0 Reference list

Gibson J L, Ivancevich J M, Donnelly J H Jr, 2000, 10th edition, Organizations Behavior Structure Processes, Von Hoffmann press, Boston

Hitt AM, Miller CC, Colella A, 2006, Organizational Behavior, a strategic approach, Von Hoffmann Corporation, USA.

Luthans, F. (1998).Organizational Behavior. 8th ed. Boston: Irwin McGraw-Hill. Viewed on 1st January 2010

Lovelock C, Patterson P, Walker R, 2004, 3rd edition, Service marketing, an Asia- pacific and Australian perspective, Personal education Australia, Frenchs Forest.

Miner, J.B., Ebrahimi, B., & Wachtel, J.M. (1995). How deficiency in management contributes to the United States' competiveness problem and what can be done about it? Human Resource Management. Fall, p. 363. Viewed on 1st January 2010

Stephen RP, Millett B, Marsh TW, 2004, 4th edition, Organizational Behavior, Personal education Australia, Frenchs Forest.


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